Proposal

No annual report

Introduction

Proposal ID 2015-022
Submitted January 15, 2015
Owner slacey
Department Creative Communications
Category Unknown
Funding Status Not Funded
Metric Score None

Contacts

Primary
  • Name
  • Title
  • Email
  • Phone
  • Mailbox
  • Scott Lacey
  • Senior Computer Specialist, IT Dept. Lead
  • slacey@uw.edu
  • 206.221.2812
  • 359000
Budget
  • Name
  • Title
  • Email
  • Phone
  • Mailbox
  • Jim Heneghan
  • Manager, Creative Communications
  • heneghan@uw.edu
  • 206.543.1306
  • 359000
Dean
  • Name
  • Title
  • Email
  • Phone
  • Mailbox
  • Frank Davis
  • Director, Creative COmmunications
  • frankd@uw.edu
  • 206.685.3698
  • 359000

Descriptions

Abstract

The Dawg Prints program is an essential service to UW students. Located in libraries and computing labs throughout campus, over 100 printers and scan stations produce more than five million pages of student work per year. On-site technical support, widespread accessibility and ease of use have all contributed to the program’s success. Dawg Prints’ successful operational model has centralized printing at the University of Washington.

After several years of serving UW students it is time to replace an aging fleet of equipment. Replacement of the aging, high volume Xerox brand printers is essential for maintaining consistent high-quality service to UW students. Creative Communications, in partnership with Ricoh, is planning to replace the printers in libraries and labs across campus. The new printers will continue to provide students with fast, high-quality printing in a variety of page sizes and formats while adhering to strict “green initiative” standards.

Category Justification

After several years of serving UW students it is time to replace an aging fleet of equipment. Replacement of the aging fleet of high volume Xerox printers is essential for maintaining consistent high-quality service to UW students. Creative Communications, in partnership with Ricoh, is planning to replace the printers in libraries and labs across campus. The new printers will continue to provide students with fast, high-quality printing in a variety of page sizes and formats while adhering to strict “green initiative” standards.

Background

Creative Communications’ Dawg Prints provides an essential service to UW students. Located in libraries and computing labs throughout campus, over 100 printers and scan stations produced more than five million pages of student work in 2014. On-site technical support, widespread accessibility and ease of use have all contributed to the program’s success. Dawg Prints’ has centralized printing and scanning at the University of Washington. Dawg Prints has further enhanced its services with the addition of wireless remote printing and poster printing. Finally, Dawg Prints has been pushing forward with green initiatives, such as double sided printing, 100% recycled paper, and the management of electronic documents.

Benefits to Students and the University

The continued operation of the Dawg Prints program is vital to student life at UW. Dawg Prints’ mission is to provide uniformly consistent, convenient and high-quality printing and scanning to students. Several locations have grown to a point where the equipment being used is no longer adequate, which causes unneeded delays for students. Replacing these at end-of-life printers with equipment that has greater throughput and more capacity means patrons will be able to print quickly in more locations including heavily trafficked libraries such as Health Sciences Library, Engineering Library, and Allen Suzzallo Library.
Labs and libraries that use the Dawg Prints system are rolling out changes to make Dawg Prints more environmentally sound. In addition to using 100% recycled paper in our printers and copiers, labs have begun to change their default queues to print 2-sided copies.

Departmental Endorsements

"Dawg Prints printing on the Seattle campus is one of the most universally used services by UW students. On those rare occasions when networked printing was not working, it was almost as severe as the campus Internet service going down. Having robust, fast, up-to-date printing for students is absolutely an essential service, easily as heavily used as any student service on this campus.
I wholeheartedly support Creative Communications proposal to replace the aging fleet of printers with newer, faster models."

Adam Hall
Manager of Operations
Reference & Research Services
Suzzallo & Allen Libraries

Installation Timeline

• July 2015 – Equipment purchased
• August – September 2015 – Equipment configured and installed
• First day of Fall Quarter 2015 – Equipment ready for use

Resources Provided by Department

Dawg Prints equipment and services are comprised of:

(80) Laser Printers served by (74) companion print release kiosks
(14) Dawg Prints Bookscan Scan Stations located in major library locations
(4) Servers – one for data collection, one for billing, and two print queue servers

Support staff is provided by Creative Communications:
(3) Sr. Computer Specialists (FT)
(2) Student Computing Assistants (PT)
(2) Program Support Specialists (FT)

A website and email ticketing system that allows for fast, transparent responses from support staff to students and staff.

Access Restrictions (if any)

Dawg Prints printers and scanners are currently deployed in the following locations:

Libraries
Allen, Architecture, Art, Astronomy, Built Environments, Drama, East Asia, Engineering, Foster Business, Gallagher Law, Health Sciences, Mathematics Research, Music Library, Odegaard Undergraduate, Research Commons, Special Collections, Suzzallo, UW Bothell, and UW Tacoma

Labs
Arts & Sciences, Chemistry, Ethnic Cultural Center, School of Social Work, UW Bothell, and UW Tacoma

Other Locations
Chemistry Study Center, Civil Engineering, Commuter Commons, Computer Science, Digital Commons, Education, Forestry, Gates Law School, Global Health, iSchool, Language and Learning Center, MBA Lounge in Paccar Hall, Medicine, Political Science, and Puget Sound Plaza.

A complete list of the Dawg Prints locations is can be found online at http://f2.washington.edu/fm/c2/printing-copying/dawg-prints-printer-locations

These print and scan stations are available to all students. The only access requirement is a UW NetID when sending a scan through email.

Student Endorsements

“Dawg Prints is a life saver! There have been multiple occasions where I needed to print something important for a class and the accessibility and abundance of printers on campus has allowed me the ease of mind to print what was needed. Dawg Prints is crucial to student success on campus.” - Victoria Barnes, Junior, Biology

“I couldn’t even begin to recount the times Dawg Prints has helped me turn in class projects, papers and assignments on time, and has provided me with high quality prints, a combination hard to find elsewhere. The Dawg Prints system is quick, affordable, easy to use and reliable. Knowing there’s a convenient on-campus option to fast printing is such a relief, especially when on a time constraint.
The Dawg Prints station I frequent most is at the School of Art Copy Center (SOACC), where Dawg Prints provides multiple printing options and a variety of machines that adapts to any project I’m trying to print. They also provide a variety of paper sizes and types of paper, which is really important for my course work.” - Andrea Kang, Senior, Design

“In the past years, Odegaard has served the general student population as the largest computing labs on campus. While the computer infrastructure [has] been refreshed over the past few years, the supporting printers have yet to be upgraded. At many times, the printers throughout campus encounter errors, paper jams and other issues causing long lines and students losing money from printing. The proposed printer replacements would allow students to utilize faster and more durable printers. Dawg Prints and the Technical Help Desk staff would have less of a burden to maintain newer printers.” - Issac Kuek, Senior, Informatics

“Dawg Prints has been an invaluable resource to me over the course of my three years here at the University of Washington. I can't emphasize how much of a relief it is to have dawg prints when your personal printer breaks down and you have to get a paper turned in in the next 30 minutes. Or when you need to print out a paper that the professor requires you bring to class that day. Having Dawg Prints stations around campus has certainly given me piece of mind in times where the chaos of college life has caused me to forget to print things that I need to be prepared for classes. As well, not all students have access to personal printers, thus it would be a unfortunate lack of a resource for students without printers to lose. Keep Dawg prints going.” - Thailan Springstead, Junior, Biology

“I am a student here at the University of Washington and having access to Dawg Prints has made my day-to-day life as a student so much easier. I get to print assignments and projects on time and in a very convenient manner. Upgrading Dawg Prints would definitely be in the interest of students like me who will most certainly make full use of Dawg Prints and benefit from it” - Monica Lazarus, Senior, Public Health

Items

Group Funded Item Unit price Quantity Subtotal
None

Ricoh SP83000DN

$3,452.00 8 $27,616.00
Description

Ricoh SP8300DN with 2 standard 550 sheet paper trays with options LCIT PB3140 and LCIT RT3020

Justification

Replaces out of warranty Xerox Phaser 5550 printers at Allen Library (2), Odegaard Library (3), and Suzzallo Library (3).

Ricoh SP8300DN

$2,643.00 12 $31,716.00
Description

Ricoh SP8300DN with 2 standard 550 sheet paper trays with options LCIT PB3140

Justification

Replacing out of warranty Xerox Phaser 5550 printers at Allen Research Commons, Communications Copy Center, Engineering Library, Foster Business Library, Gallagher Law Library (3), Health Sciences Commons, Health Sciences, Library, Odegaard Library (1st Floor), PACCAR Hall, Civil and Environmental Engineering Lab.

Ricoh SPC830DN

$2,989.00 4 $11,956.00
Description

Ricoh SPC830DN with 2 standard 550 sheet paper trays and option PB3130

Justification

Replacing out of warranty Xeros Phaser 7760 Color printers at Built Environments Library, Foster Business Library, Gallagher Law Library, Health Sciences Library.

Ricoh SP5200DN

$1,355.00 4 $5,420.00
Description

Ricoh SP5200DN with paper feed unit TK1120

Justification

Replacing out of warranty Xerox Phaser 4500 printers at Drama Library, South Campus Center RM# 310, School of Medicine Student Lounge, and Bioengineering Computer Lab RM# N149.

Ricoh SP5200DN

$1,355.00 23 $31,165.00
Description

Ricoh SP5200DN with paper feed unit TK1120

Justification

Replacing out of warranty Xerox Phaser 4510 and 4600 printers at Music Building Listening Center, Music Library, Art Library, College of Education Technology Room, Department of Anthropology Lab, Department of Anthropology Language Learning Center, East Asia Library, Mary Gates Hall Team and Quiet Labs Rm# 439, Mathematics Research Library, Mueller Hall James Waldal Computer Lab, School of Aquatic Fishery Sciences Computer Lab, Engineering Academic Center RM3 406, Savery Hall Center for Social Science and Computation and Research, Political Science Lab RM# 220C, Mercer Court Building B RM# B-300C-2 (North Lounge), Poplar Hall Learning Resource Center, HUB Commuter Commons RM# 140, and Samuel E Kelly Ethnic Cultural Center Computer Lab.

Uniprint Annual Support Contract

$19,800.00 1 $19,800.00
Description

Pharos Uniprint is the print accounting and management software product of the Pharos Solution Suite which allows Creative Communications support staff to monitor and account for Dawg Prints printer use. In addition to managing the system, Uniprint manages the payments from users.

Uniprint uses client-server architecture to control and monitor printing resources over virtually any local area network (LAN) or to remote TCP/IP based printers. Uniprint intercepts the print job sent to a desktop or a wireless laptop and then tracks, monitors, routes, and optionally charges for network printing.

Justification

Renewal of the annual support and maintenance contract for the Pharos Uniprint software program which manages the pay to print system for Dawg Prints.

Total requested: $127,673.00

Total funded: $0.00

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